FAQs

Road Maintenance Vehicle

Product Information

  • 1.What are the maximum working width and spreading accuracy of asphalt synchronous chip sealer?

    Standard width 4.5m (customizable to 6m). Asphalt spreading accuracy: ±0.2kg/m²; Aggregate: ±3%.

  • 2.Can You Provide Customized Trucks For Specific Road Projects?

    Absolutely. We offer modifications in load capacity, engine power, chassis design, and additional features like GPS or safety systems.

  • 3.Are the thermal insulation properties of asphalt spreaders suitable for long-distance transportation?

    Polyurethane insulation + thermal oil heating: ≤5℃ drop in 8hrs (25℃ ambient).

Order & Shipping

  • 1.Do You Handle Customs Clearance And Documentation?

    Yes, we provide full export documentation (commercial invoice, packing list, COO, etc.) and assist with customs processes.

Concrete Machinery

Product & Technical Specifications

  • 1.What Types Of Concrete Machinery Do You Manufacture?

    We specialize in:

    Concrete Mixers (Drum Mixers, Twin-Shaft Mixers, Pan Mixers);

    Concrete Pumps (Trailer Pumps, Boom Pumps, Line Pumps);

    Batching Plants (Stationary/Mobile, HZS Series);

    Concrete Spraying Machines (Shotcrete Machines);

    Block Making Machines (for paving, hollow blocks).

Payment & Warranty

  • 1.What If The Machine Malfunctions During Warranty?

    We’ll:

    Diagnose remotely via video/photo.

    Send replacement parts free of charge (if covered by warranty).

    Dispatch a technician if needed (travel costs may apply).

  • 2.What Payment Methods Do You Accept?

    T/T (Bank Transfer): 30% deposit, 70% before shipment.

    L/C (Letter of Credit): Negotiable terms.

    PayPal/Western Union: For small orders (<$5,000).

Order & Logistics

  • 1.What Is The Lead Time For Production And Delivery?

    Standard models: 15–30 days after deposit.

    Customized machines: 30–45 days.

    Shipping: Sea freight (20–50 days) or air freight (5–10 days, extra cost).

Bitumen Processing Machinery

Product & Technical Specifications

  • 1.Is Mobile Asphalt Mixing Plant Foundation-Free Installation Possible?

    Hydraulic legs + self-leveling chassis adapt to uneven terrain (slope≤5°).

  • 2.Does Barrel Asphalt Melter Can Remove Barrel Automaticly?

    Hydraulic lifter auto-removes empty barrels (residual asphalt <0.5%).

Order & Shipping

  • 1.What Are The Shipping Terms? (FOB, CIF, EXW, ETC.)

    FOB (Free On Board): Most common, buyer arranges shipping.

    CIF (Cost, Insurance & Freight): We handle shipping to your nearest port.

    EXW (Ex-Works): Buyer picks up from our factory.

Payment & Warranty

  • 1.What Warranty Do You Provide?

    12–24 months for core components (reactors, heating systems, pumps).

    Lifetime technical support & spare parts supply.

Others

  • 1.Do You Provide Operator Training?

    Yes! Options include:

    Instruction manuals & video tutorials.

    Live video training sessions.

    On-site training (additional cost).

    Call/WhatsApp: +8619059581045

    Email: info@stomglobal.com

    Live Chat: Available 24/7 on our website!

Whatsapp

Whatsapp ID: 008619059581045

WeChat

WeChat ID: +86371 80955068

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